No Refunds Exchange Only Policy

 

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At RedDoorNo3 Apparel N Tings, we strive to provide you with the best shopping experience possible. In order to maintain the highest level of customer satisfaction, we have implemented a No Refund, Exchange Only policy. Please read the following guidelines carefully:

 

1️⃣ Exchange Eligibility:

   - We only accept exchanges for items that have manufacturing defects or are damaged upon delivery.

   - Exchanges must be requested within 7 days of receiving the product.

   - The item must be unused, in its original packaging, and with all the tags attached.

 

2️⃣ Exchange Process:

   - To request an exchange, please email our customer support team at support@reddoorno3.com with your order number, a detailed explanation of the issue, and supporting photos if applicable.

   - Our team will assess your request and respond within 48 hours with further instructions.

   - If the exchange is approved, you will receive a Return Authorization Number and instructions on how to return the item.

 

3️⃣ Return Shipping:

   - Customers are responsible for the return shipping costs unless the item is proven to be defective or damaged.

   - We recommend using a tracked shipping method to ensure the safe return of the product.

   - Upon completion of the exchange process, we will cover the shipping costs for the replacement item to be sent to you.

 

4️⃣ Non-Exchangeable Items:

   - For hygiene reasons, intimate apparel such as lingerie, underwear, swimwear, and earrings cannot be exchanged. Please ensure the correct sizing before purchasing.

 

5️⃣ Terms and Conditions:

   - All exchange requests are subject to approval and availability.

   - Items for exchange must be returned within 14 days of receiving the Return Authorization Number.

   - Exchanged items must be of equal or lesser value than the original purchase.

   - We reserve the right to deny any exchanges that do not meet the outlined conditions.

 

We take pride in delivering high-quality products, and if there is ever an issue, we are committed to resolving it promptly. Our goal is to provide you with exceptional service and ensure your satisfaction with every purchase.

 

Thank you for choosing RedDoorNo3 Apparel N Tings. Should you have any further inquiries, please don't hesitate to contact our customer support team, and they will be happy to assist you!

 

In Style and Excellence,

The RedDoorNo3 Apparel N Tings Team.